PRIVACY POLICY

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fradettesmaplesyrup.com. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit or interact with our Site:

  • Personal Information: This may include your name, email address, phone number, billing information, or any other information you provide to us through forms or communications.

  • Non-Personal Information: This includes data about your device, browser, operating system, IP address, and other technical details related to your interaction with the Site.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about how you use our Site, improve user experience, and personalize content.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To provide, operate, and maintain our services

  • To personalize and improve your experience on the Site

  • To communicate with you, including responding to inquiries and providing customer support

  • To send promotional emails or newsletters (you can opt out at any time)

  • To comply with legal obligations and enforce our terms of service

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor Paypal will also collect payment information from you. You can read their privacy policy at https://www.paypal.com/us/legalhub/paypal/privacy-full.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

  • It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

3. How We Share Your Information

We may share your personal information with the following parties under the specified circumstances:

  • Service Providers: We may share your information with third-party service providers who assist with operating our Site or conducting our business (e.g., payment processors, analytics providers).

  • Legal Compliance: We may disclose your information if required by law or in response to legal requests (e.g., subpoenas, court orders).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access or request a copy of your personal information

  • The right to correct, update, or delete your personal information

  • The right to object to or restrict the processing of your personal information

  • The right to withdraw your consent (where applicable)

To exercise these rights, please contact us at fradettesmaplesyrup@gmail.com.

6. Data Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Users

If you are accessing our Site from outside of the United States of America, please be aware that your information may be transferred to, stored, and processed in the United States of America. By using our Site, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page, and the updated Privacy Policy will be effective when it is posted. Please check this page periodically for the latest information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at fradettesmaplesyrup@gmail.com.